At Genforge Ltd (“Genforge”), the privacy of our users is a key part of our philosophy.

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This Privacy Policy document contains types of information that is collected and recorded by GenForge and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@genforge.ai. 

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This Privacy Policy also describes how GenForge processes personal data and other information through its services including Genforge and GenChat (the “Services“) by listing out the types of information GenForge collects, how that information is used and GenForge’s sharing practices. GenForge is the controller for purposes of this Privacy Policy.

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Consent

By using our services including our site at genforge.ai, and GenChat, you hereby consent to our Privacy Policy and agree to its terms. If you do not agree to our Privacy Policy you should not use the services.

 

Information We Collect
‍The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. When you register for an account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

 

We automatically collect the following types of information when you use our Services, including:
pages and files accessed;
time of access;
browser version;
operating system;
device ID;
previously visited pages (if you access our Services via a link);
IP address;
Services information;
mobile device information;
your phone number as provided by services such as whatsapp;
your name as provided by services such as whatsapp;
session ID;
and cookies.

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You may also be able to engage with the Services through social media services or other third-party platforms, such as Whatsapp, Facebook, including through third-party social media plug-ins, integrations and services. For a description on how social media services and other third-party platforms, plug-ins, integrations or services handle your information, please refer to their respective privacy policies and terms of use.

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We collect any information that you submit through the chat functionality on our Services in order to respond to your questions.

 

‍We use your information: 

• to provide and improve our Services

• to monitor interactions with our marketing emails

• to protect our interests or the interests of third parties

• to maintain and enhance the security of our Services

• to improve our Services

• to prevent abuse of our Services

• to comply with our legal obligations

• to communicate with you

• for analytics and advertising

• to perform or enforce our agreements

• for optimization of our Services

• to provide customer support

• for any other purpose with your consent.

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We are not responsible for the privacy practices of any platforms or services not controlled by us. 

 

We disclose information: 

• to our affiliates in connection with your use of our services or our business relationship with you; 

• to contractors, service providers, and other third parties we use to support our Services; 

• to fulfill any purpose for which you provide it; 

• for any other purpose disclosed to you when you provide the information; or 

• with your consent;

• to comply with any court order, law, or legal process, including to respond to any government or regulatory request;

• to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets; 

• if we believe disclosure is necessary or appropriate to protect our rights, property, or interests, our investors, or others.

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Google User Data

We collect and process information from your Google email address in order to create an account and authenticate identity. We only access and use the minimum amount of information necessary to fulfill this purpose, and we do not share this information with any third parties except as required by law or with your explicit consent.

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By using our service, you acknowledge and consent to our collection and processing of your Google email address. You may withdraw your consent at any time by emaling us at info@genforge.ai. However, please note that withdrawing your consent may affect your ability to use our service.

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We take appropriate technical and organizational measures to ensure the security and confidentiality of your Google email address, and we only retain this information for as long as necessary to fulfill the purpose for which it was collected.

 

 

​Log Files

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GenForge follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

 

Cookies and Web Beacons

‍Like any other website, GenForge uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

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Advertising Partners Privacy Policies

‍You may consult this list to find the Privacy Policy for each of the advertising partners of GenForge. Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on GenForge, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that GenForge has no access to or control over these cookies that are used by third-party advertisers.Third Party Privacy Policies

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GenForge's Privacy Policy does not apply to other advertisers or websites.

 

You should consult the respective Privacy Policies of these third-party servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. 

 

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers. 

Request that a business delete any personal data about the consumer that a business has collected. 

Request that a business that sells a consumer's personal data, not sell the consumer's personal data. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

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GDPR Data Protection Rights

‍Every user is entitled to the following:

• You have the right to request copies of your personal data. We may charge you a small fee for this service.The right to rectification 

• You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.The right to erasure 

• You have the right to request that we erase your personal data, under certain conditions.The right to restrict processing 

• You have the right to request that we restrict the processing of your personal data, under certain conditions. The right to object to processing 

• You have the right to object to our processing of your personal data, under certain conditions.The right to data portability 

• You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at info@genforge.ai. 

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Children's Information

We are committed to protecting children on the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. GenForge does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

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For more informaation, contact us at info@genforge.ai.